Your Crazy Tower Account Privacy Choices

We use information that is needed to run an account journey: keeping an account distinct, supporting deposits and withdrawals, reviewing KYC documents and answering player questions. Our approach is practical. Information should serve a clear account purpose, be handled with care and be used in a way that lets a player understand the next step in a payment, verification or support process.
An account is limited to one per player, household, IP or shared device. That rule helps us keep the account environment orderly and reduces confusion when a payment, bonus or verification question needs to be reviewed. We also keep our Privacy Policy alongside our cookie information so that account data and browser choices are not treated as the same thing.

How we use information

We use account information to manage the relationship between a player and the services attached to that account. A deposit needs a payment route, a withdrawal needs a destination method and a KYC review needs documents that establish identity. Support information helps us understand the question a player has raised and respond through the route they selected.

Information connected with an account

Account and transaction details

We use account and transaction details when a player makes a deposit, requests a withdrawal, activates a qualifying bonus or asks support to review an account process. Withdrawals generally return to the deposit method, so the method used is relevant when the request is handled.

Verification documents

KYC requires a government photo ID, proof of address from the last 90 days and a selfie with the ID. We use these items for the verification process before a first withdrawal. Most documents are checked within four hours, which helps keep a player informed about the timing of a review.

Support messages

We use the details in a support message to answer questions about deposits, KYC, bonuses and withdrawals. A player can protect their account by avoiding passwords, full card details and private login codes in messages. A focused description of the issue gives us the detail needed to respond without adding unrelated personal information.

Changes to this policy

Clear notice

We keep policy changes visible through the date at the end of this document. A visible date helps a player distinguish the current wording from an earlier version and decide whether a new point affects an account question.

Cookies and browser choices

Cookies support browser-level choices rather than account verification. Our Cookie Policy explains the categories of cookies and how they are managed.

• Essential cookies help a browser keep a session functioning as the player moves between account areas.
• Preference cookies remember choices that make a return visit feel consistent.
• Analytics cookies help us understand broad use patterns so that we can improve how information is presented.

Browser controls remain an important part of the choice. A player can review, remove or limit cookies in the browser settings. Changing those settings may alter how a browser session behaves, while account and KYC processes remain separate matters handled through the account route.

Your data choices

Ask a question

We provide live chat around the clock and email responses within four hours for support questions. A player can use those routes to raise a data-related concern clearly: name the topic, explain the request and avoid sharing passwords or private login codes.
Last updated: 3 November 2026